This number | email is already in use by another company or person (jiji response)
If you are getting this response above when trying to add your phone number or email to your jiji account, it is because you have logged into a wrong account on jiji. This usually happens because once you opne your jiji app and you try to login with your email directly, if you choose a wrong email address that is not connected to your correct phone number on jiji, it will automatically create a new account for you.
So in this article, I will be guiding you on how you can resolve this error message. | Vendors Marketplace
Reason for the error message
just as i stated above, this error happens mostly when you are logged into a different account other than your account. It is important to note that to create an account on jiji, you basically need basic information with a compulsory, email address or phone number; This means that you can create an account with your information and just a phone number or with your information and just an email address. Because of this, you can accidentally log into an account created with just your email address or with just your phone number and when you try to add the email or phone number it will trigger this error.
This error is common among people or businesses who have lost their email address or phone number tied to their old account on jiji. So when they try to login they will in most case login with a new email, thereby creating a new account different from their old account.
How To Resolve This number | email is already in use by another company or person (jiji response)
Since the error is due to login to a wrong account, or due to you loosing your phone number, the best way to resolve it is to send a WhatsApp message to jiji sales support on 07066123112 telling them that you want to change your phone number or login to your correct account. Sending a message to jiji WhatsApp triggers almost instant response.
